Beatriz González de Haz, HR and Quality Director at Grupo Radio VigoBeatriz González, Radio Vigo Group
Posted: Thu Dec 26, 2024 4:24 am
Getting employees to enjoy their work and believe in what they do is one of the great challenges of every business owner. In organisations with a significant number of employees, the department responsible for ensuring people's well-being is the Human Resources department. Professionals who work in this area are responsible for selecting, hiring, training, employing and retaining a company's staff. Therefore, an HR expert plays a fundamental role in the management of the company.
As Fernando Toledano, director of the Consulting and Audit department at Psya , rightly points out , "companies must be aware that working to achieve and increase the well-being of workers will have a direct impact on their financial results . "
What skills should an HR professional have?
They could be summarized in five:
Leadership : Influencing employees to achieve their goals efficiently and with a positive attitude. Generating credibility and trust in their management.
Global knowledge of the business : monitoring and evaluating the performance of employees, and knowing their level of satisfaction with the task they perform. In addition, they must be aware of the internal needs of the company.
Communication and organizational culture : Communication must be clear and effective, using simple and understandable language. A culture of respect among employees must also be created.
Teamwork : creating and leading work groups to foster harmony among employees.
Motivational work : encouraging employees to develop a sense of belonging, initiative and commitment to the company.
What qualities should an HR expert have?
Communication skills, negotiation skills, common sense and empathy are all aspects of HR expertise that will help create the right environment for companies to be more productive. To learn more about the skills needed to do this job, we spoke to four professionals with extensive experience in this sector.
Rosa Botas, founder of The Cool CounselingPink Boots The Cool Counseling
A good HR professional, in my opinion, must have a vocational interest in people. Likewise, he or she must be clear that people are the essence of companies. And as qualities I would highlight empathy, honesty, flexibility and "open-mindedness". Good personnel management guarantees the success of a company.
I recommend trying to maintain the spirit and enthusiasm with which you decided to train in such a beautiful and at the same time complex area. When there are difficult moments, which there will be, try to remember why you decided to specialize in HR. And, above all, you have to be very brave, not fear failure and launch innovative initiatives for the benefit of people.
Pablo Búa, HR director at PlaydesaPablo Búa Playdesa
Firstly, it is necessary to be innovative in order to propose and implement new Human Resources policies that add value to people and the organization. Secondly, the professional must have good interpersonal communication skills, taking into account the incorporation of corporate social media strategies into HR departments.
Last but not least, a good HR professional must generate trust, being the direct interlocutor between employees, their representatives and the company's management team. A person who wants to progress professionally must work with passion, bringing out talent and innovating on their own and with the help of other members of the work team.
Cristina Fernández, Head of Recruitment and HR at AdeccoCristina Fernandez Adecco
Every HR professional must have, above all, a passion for and with people. They must be empathetic and accessible, who knows how to listen, advise and guide in everything related to working life. They must also be able to inspire those around them, have an entrepreneurial spirit, and understand that people and results are equally important and that it will be the correct management of both that will guarantee the success of their company.
In addition to the difficulties that this work already entails, there is the emergence and development of new technologies, which have modified the main foundations of the labour market and, with them, the functions of the Human Resources departments, which must understand, now more than ever, where the organisation is going and what is required of the people who work in it so that they can feel equally responsible for the results of the business.
Sonia Fernández, HR technician at Grupo ArestoraSonia Fernández Arestora Group
The foundation of a good HR professional undoubtedly begins with specialization in the subject and his or her own professional development, always oriented towards continuous improvement as a constant process of learning and training. However, beyond the training knowledge (which will vary depending on the profile of the reference position and the company's own culture and organization), we can say that the very theory of HR management has evolved and, therefore, professionals traditionally oriented towards labor management and personnel control must now develop communication, training development, etc. functions.
The HR Department not only manages staff from a work perspective, but also matters such as telemarketing leads colombia telephone number data prevention, occupational health and safety, training and professional development, the company's salary policy (from the perspective of internal and external equity), conflict resolution, or negotiation and social agreement. All of these aspects are intrinsically linked to absenteeism, satisfaction or staff motivation.
From my own experience, a good HR professional must have, among other qualities, two very important ones: patience and, above all, dedication. It is often an unpleasant job, since you have to fire and discipline workers. You must also have a strategic vision and extensive knowledge of the business; to find the best workers for the company you must know each job position very well.
Every HR professional must have communication skills. This doesn't just mean being able to express yourself, but also being able to listen, as employees bring a variety of issues to discuss. You must be prepared to pay attention to multiple complaints and issues, both professional and personal. Our goal really is for employees to be happy at work because that's how they will perform better and be more productive.
If you want to follow in the footsteps of these experts, Grupo Femxa offers you several free courses to achieve the essential training to work in an HR department.
As Fernando Toledano, director of the Consulting and Audit department at Psya , rightly points out , "companies must be aware that working to achieve and increase the well-being of workers will have a direct impact on their financial results . "
What skills should an HR professional have?
They could be summarized in five:
Leadership : Influencing employees to achieve their goals efficiently and with a positive attitude. Generating credibility and trust in their management.
Global knowledge of the business : monitoring and evaluating the performance of employees, and knowing their level of satisfaction with the task they perform. In addition, they must be aware of the internal needs of the company.
Communication and organizational culture : Communication must be clear and effective, using simple and understandable language. A culture of respect among employees must also be created.
Teamwork : creating and leading work groups to foster harmony among employees.
Motivational work : encouraging employees to develop a sense of belonging, initiative and commitment to the company.
What qualities should an HR expert have?
Communication skills, negotiation skills, common sense and empathy are all aspects of HR expertise that will help create the right environment for companies to be more productive. To learn more about the skills needed to do this job, we spoke to four professionals with extensive experience in this sector.
Rosa Botas, founder of The Cool CounselingPink Boots The Cool Counseling
A good HR professional, in my opinion, must have a vocational interest in people. Likewise, he or she must be clear that people are the essence of companies. And as qualities I would highlight empathy, honesty, flexibility and "open-mindedness". Good personnel management guarantees the success of a company.
I recommend trying to maintain the spirit and enthusiasm with which you decided to train in such a beautiful and at the same time complex area. When there are difficult moments, which there will be, try to remember why you decided to specialize in HR. And, above all, you have to be very brave, not fear failure and launch innovative initiatives for the benefit of people.
Pablo Búa, HR director at PlaydesaPablo Búa Playdesa
Firstly, it is necessary to be innovative in order to propose and implement new Human Resources policies that add value to people and the organization. Secondly, the professional must have good interpersonal communication skills, taking into account the incorporation of corporate social media strategies into HR departments.
Last but not least, a good HR professional must generate trust, being the direct interlocutor between employees, their representatives and the company's management team. A person who wants to progress professionally must work with passion, bringing out talent and innovating on their own and with the help of other members of the work team.
Cristina Fernández, Head of Recruitment and HR at AdeccoCristina Fernandez Adecco
Every HR professional must have, above all, a passion for and with people. They must be empathetic and accessible, who knows how to listen, advise and guide in everything related to working life. They must also be able to inspire those around them, have an entrepreneurial spirit, and understand that people and results are equally important and that it will be the correct management of both that will guarantee the success of their company.
In addition to the difficulties that this work already entails, there is the emergence and development of new technologies, which have modified the main foundations of the labour market and, with them, the functions of the Human Resources departments, which must understand, now more than ever, where the organisation is going and what is required of the people who work in it so that they can feel equally responsible for the results of the business.
Sonia Fernández, HR technician at Grupo ArestoraSonia Fernández Arestora Group
The foundation of a good HR professional undoubtedly begins with specialization in the subject and his or her own professional development, always oriented towards continuous improvement as a constant process of learning and training. However, beyond the training knowledge (which will vary depending on the profile of the reference position and the company's own culture and organization), we can say that the very theory of HR management has evolved and, therefore, professionals traditionally oriented towards labor management and personnel control must now develop communication, training development, etc. functions.
The HR Department not only manages staff from a work perspective, but also matters such as telemarketing leads colombia telephone number data prevention, occupational health and safety, training and professional development, the company's salary policy (from the perspective of internal and external equity), conflict resolution, or negotiation and social agreement. All of these aspects are intrinsically linked to absenteeism, satisfaction or staff motivation.
From my own experience, a good HR professional must have, among other qualities, two very important ones: patience and, above all, dedication. It is often an unpleasant job, since you have to fire and discipline workers. You must also have a strategic vision and extensive knowledge of the business; to find the best workers for the company you must know each job position very well.
Every HR professional must have communication skills. This doesn't just mean being able to express yourself, but also being able to listen, as employees bring a variety of issues to discuss. You must be prepared to pay attention to multiple complaints and issues, both professional and personal. Our goal really is for employees to be happy at work because that's how they will perform better and be more productive.
If you want to follow in the footsteps of these experts, Grupo Femxa offers you several free courses to achieve the essential training to work in an HR department.